Complaints

LPC Law is committed to providing the highest quality of service to our clients. If you are dissatisfied with any aspect of the service provided, please let us know. A copy of our complaints procedure may be obtained from our Head of Compliance, Len Crowder by emailing len.crowder@lpc-law.co.uk or ringing 0207 090 1500.

 

Terms and Conditions of Business

LPC Law is authorised and regulated by the Solicitors Regulation Authority (SRA). In order to comply with SRA requirements we provide all our clients with a Retainer setting out our terms and conditions of business. The Retainer is tailored to your needs and sets out the services to be provided and the manner in which they will be undertaken by LPC Law in accordance with our regulatory responsibilities. For further details please email len.crowder@lpc-law.co.uk or telephone on 0207 090 1500.

 

Terms and Conditions for use of the LPC website and LPC Online. 

 

Privacy Statement

 

Diversity Statistics

LPC Law’s Diversity Statistics Report 2015 has now been published. A copy of the report may be obtained from our Head of Human Resources, Deborah Witts by emailing deborah.witts@lpc-law.co.uk or telephoning 0207 090 1500.

 

PII Insurance Certificate

 

Accessibility 

If you would like any information on our website provided in a different format (e.g. large print, Braille or audio recording) please contact our Client Relations Department on 0207 090 1500.

 

Consumer Online Dispute Resolution

In line with the EU Regulation on Consumer Online Dispute Resolution (ODR) please find below the following:

 

  1. a link to the ODR platform: http://ec.europa.eu/odr ,

  2. the email address of the online trader is info@lpc-law.co.uk